The Samsung Fastguard 2 Year Warranty Extension adds an extra 2 years cover to your laptops standard one year warranty. Should you experience a problem with your laptop, Samsung will be responsible for collecting and returning it to you.
- Fastguard covers the European Economic Area and Switzerland
- Collect and Return Service
- Target turnaround time of 72 hours
- Upgrade to 3 Years Cover from Laptop purchase date
- Minimal Disruption to your schedule
- Fast Courier Service to any major European City Belgium, Czech Republic, Austria, Finland, France, Germany, Italy, Netherlands, Sweden, Switzerland, Greece








Question from E.L: Asked on 23/12/2012 Does this cover the samsung laptop NP700Z7C-S01US has I have recently relocated here.
Question from JohnnyZee: Asked on 15/12/2012 Is this warranty valid for the NP355V5C-S01UK notebook?
Question from Uri: Asked on 06/09/2012 Does the Collect and Return Service cover also the first 12 months or will it start from the 2nd year only?
Question from Michele: Asked on 05/06/2012 does this warranty include ultrabooks?
Question from henry willis: Asked on 09/02/2012 I the warranty available if the oringinal purchase was made via a different retailer. The computer is under a year old.
Question from ck: Asked on 26/10/2011 Does this cover all Samsung Notebook models?
Question from Tim Connaughton: Asked on 23/09/2011 Does this warranty cover theft?
Question from lucie: Asked on 06/09/2011 If I but the laptop now, but dont get the extended warenty, can I but the extended warrentee at a later date - as long as it is within the first year
Question from Ben: Asked on 28/06/2011 does this warranty cover accidental damage ?
Question from Paul Roglic: Asked on 07/03/2011 Does this cover all laptops or do I need a specific code for my laptop which is a Samsung R780
Question from Adelle: Asked on 24/01/2011 Hi,
Will the service cover Turkey?
Where can I see full terms and conditions?
Most policies of this type seem to end coverage after the repair bill reaches cost of purchase of laptop, even if the policy runs for 3 years it could be useless after a big repair in first year - is this the case with this policy?
Question from Wanna: Asked on 20/08/2010 Sorry, another question.
Can I use and buy Samsung Fastguard even if I buy my new laptop from a different site?
Question from Wanna: Asked on 20/08/2010 2 questions please -
1 - Would this cover a failed hard drive?
2 - I know this has ben asked, but can you please confirm the length of cover. Your page refers to '2 years from purchase date' and also ' 3 years from purchase date' - it can't be both!!!
You are paying for 2 extra years giving 3 in total taking into account the 12 month standard warranty.
Question from puczynski: Asked on 13/11/2009 Your description is confusing. Does it add 2 years to the existing warranty or add 1 year to your existing warranty
Question from Joe: Asked on 25/10/2009 am I still covered under warranty if I dismantle and paint my laptop?