Our 25 Point Refurbishment Procedure

1. Thorough specification check of all components.
2. Check laptop for physical damage to chassis, keyboard and drives.
3. Check laptop for missing items including Battery, ac adapter, hinge covers, fascias, keys etc.
4. Battery tested to ensure consistent power, and that it holds charge.
5. Check condition and operation of power supply unit.
6. Remove any existing user passwords (Bios and hard disk.)
7. Test hard disk drive integrity and datawipe to approved standard.
8. Check language and layout of keyboard is UK/US.
9. Test that the keyboard functions correctly.
10. Check all internal speakers work correctly.
11. Check that modem passes diagnostic tests and dials out.
12. Inspect the quality of the LCD Panel(Dead Pixels, consistency of colour/contrast, brightness.)
13. Check screen contrast/brightness controls function correctly, if applicable.
14. Check DVD/CD drive ejects & reads correctly, check quality of sound and video playback.
15. Check that the laptop is set to boot from CD (or floppy drive if not available.)
16. Check that OS can be installed correctly with all drivers, reset to factory default installation.
17. Check port replicators, track stick/pads.
18. Check that all component catches/locks work correctly eg. Screen, drives, battery.
19. Check PCMCIA slots function correctly.
20. Check all status lights function correctly.
21. Clean Laptop thoroughly to required standard.
22. Visual inspection to determine laptop grade.
23. Ensure CD media and all laptop documents are present.
24. Repackage ensuring that packaging is in adequate condition, replace where necessary.
25. Affix new part code label which also identifies laptop grading and engineer`s personal Q/C label.