Boot Up Critical Updates - Boot up following the full set up process and installation of any critical drivers or updates making sure your desktop is fully up to date.
Display Check - If a monitor is also purchased we do a full screen check to guarantee the are no dead or permanently lit pixels. This is very important as manufacturers do not class dead or lit pixels as a fault so they're not covered by the warranty.
Software Driver Install - Installation of any software and drivers for additional purchased items such as Anti Virus.
Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
