The details
Unboxing a new PC should be exciting, not stressful. Our 10-point hardware check service is designed to give you complete peace of mind, confirming your new desktop is in perfect working order before it's dispatched.
Our experienced tech team thoroughly inspects your new PC for any out-of-the-box hardware faults. This saves you the time and inconvenience of discovering an issue yourself. If we find a problem, we'll swap the unit for a new one and perform the entire inspection again, so you can be confident the machine you receive works exactly as it should.
How does it work…
- Simply add this service to your basket when purchasing a new desktop PC.
- Your chosen PC is then taken to our special testing area.
- Our technicians carry out the comprehensive 10-point hardware inspection.
- Once it passes every check, your PC is securely packaged and sent to you, ready for your own setup./li>
Our 10-Point Hardware Inspection Includes
Internal Component Check
We start with a visual inspection of the internal components, making sure everything is securely seated and correctly connected after transit from the manufacturer.
Power Supply Test
The power supply unit is tested to confirm it delivers stable and reliable power to all the components, which is vital for system performance and longevity.
Case Fan Check
We check that all the case fans are spinning correctly, providing good airflow throughout the system to keep components cool during operation.
CPU & GPU Fan Check
The critical fans for the processor and graphics card are tested to confirm they are working correctly, preventing overheating of the most important parts of your PC.
Power-On Test
We boot the machine to confirm it powers up correctly, and the operating system loads without any hardware-related errors.
BIOS Access Check
We enter the PC’s core system (BIOS) to verify that key hardware such as the processor, memory (RAM), and storage drives are correctly identified.
Peripheral Detection
Key ports are tested by connecting peripherals like a keyboard and mouse, confirming the system detects them and they work as expected.
Audio Ports Check
We test every audio port, including headphone and microphone jacks on the front and back of the case, to make sure you get clear sound.
Connectivity Check
All network connections are tested, including the wired LAN port for the internet, as well as Wi-Fi and Bluetooth for stable wireless performance.
Display Check (with monitor purchases)
If you buy a monitor from us at the same time, we run a full screen check to guarantee there are no dead or permanently lit pixels. This is a key check, as these issues are often not covered by a manufacturer's warranty.
Quick summary
- Add this service to your order for a professional, pre-delivery hardware inspection.
- Your new PC arrives fully checked for physical faults, ready for you to install your software.
- Our thorough inspection catches faults that could have been missed at the factory.
- Includes a dead pixel check on monitors bought with the PC, which are not covered by standard warranties.
- Please note: Adding this service to your order may delay your delivery by up to 48 hours while we complete the checks.
