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Expand your service catalog without expanding your payroll.
We provide a fully white-labeled (if requested), 24/7/365 Network Operations Center (NOC) and Service Desk that integrates seamlessly with your existing operations. From routine patch management to complex incident resolution, our UK-based team acts as a transparent extension of your workforce.
Staffed by vendor-certified engineers handling 1st, 2nd, and 3rd line incident, event, and request management.
Full monitoring and maintenance for LAN, WAN, Meraki, SD-WAN, and Cloud (Azure, AWS, VMware).
Includes proactive security patching, configuration backup, and advanced threat protection.
Contracts backed by strict Service Level Agreements for response and resolution times, ensuring your client commitments are safe.
Deliver high-end technical design and implementation projects without the bench cost of senior architects.
Our Professional Services division bridges the gap between sales and deployment, offering expert-led auditing, strategy, and migration planning. Whether your client needs a cloud viability assessment or a complex network refresh, we provide the CCIE-level expertise required to design and deploy with confidence.
Access to CCIE-level design resources for complex network architecture and validation.
Specialized assessments to accelerate and de-risk migrations to AWS or Azure.
Professional wireless site surveys and analysis using industry-standard tools like Ekahau and AirMagnet.
Comprehensive system audits and IT strategy planning to identify upsell opportunities for your clients.
Ensure business continuity for your clients with our global hardware support and rapid response capabilities.
We offer a multi-vendor alternative to expensive OEM warranties, providing 24/7 engineering support across the UK and over 120 countries worldwide. When hardware fails, our logistics and engineering teams ensure you meet your SLAs with minimal downtime.
"Feet on the street" technical services available in over 120 countries for international client sites.
"We fix it all" expertise covering a wide range of hardware brands, eliminating the need for multiple vendor contracts.
Guaranteed response and resolution times to align with your customer’s uptime requirements.
Utilization of remote and onsite "smart hands" resources to act as your physical eyes and ears on site.
Win more business with technical validation that builds trust.
Our pre-sales engineering team supports your bid process by validating configurations, designing solutions, and ensuring technical feasibility before you quote. We act as your technical backstop, helping you produce detailed Bills of Materials (BOMs) and solution designs that stand up to scrutiny.
Detailed review and creation of Bills of Materials to prevent costly specification errors.
Assistance with network architecture and configuration planning tailored to client requirements.
Leverage our architectural resources to answer complex technical questions during the sales cycle.
Pre-sales cloud assessments to help you scope and sell migration projects accurately.
Streamline your deployment pipeline by offloading the physical setup to us.
We handle the procurement, staging, and configuration of servers, storage, and network devices at our facility. Your hardware leaves our bench fully optimized, patched, and ready for immediate deployment, reducing time-on-site for your field engineers.
Pre-delivery installation of software, security tools, and full hardware optimization.
Comprehensive handling of logistics, stock holding, and spares management.
Integrated asset disposal services, including certified data destruction and decommissioning.
Hardware arrives configured, minimizing the risk of "dead on arrival" (DOA) units and expensive onsite troubleshooting.
Provide your clients with instant access to expert technical assistance without scaling your own helpdesk.
Our remote support services cover the full spectrum of incident management, from endpoint troubleshooting to server administration. We use secure remote tools to diagnose and resolve issues quickly, acting as the first line of defense for your customer base.
Full 1st, 2nd, and 3rd line support capabilities managed by our internal teams.
Support delivered by engineers certified in major vendor technologies (Microsoft, VMware, etc.).
Expertise across Microsoft 365, Azure, Endpoint Security, and Hypervisor management.
Available via Time & Materials (T&M) or fixed contracts to suit your client's support model.
Scale your workforce dynamically to meet project demands without the risk of permanent hires.
Whether you need a Project Manager for a specific rollout or a long-term onsite desktop support engineer, our resourcing service provides vetted technical staff to fill gaps in your team. We offer flexible engagement models, from ad-hoc blocks of hours to full-time staff augmentation.
Provision of long-term onsite resources (FTE/BAU) to sit within your client's teams.
Access to experienced Project Managers on a flexible, ad-hoc basis for specific deliverables.
Scalable resources capable of managing national or international rollout projects on your behalf.
Coverage for everything from 1st line desktop support up to high-end specialist consultants.
Unlock the full potential of Ubiquiti networks with enterprise-grade planning and support.
We go beyond simple supply, offering professional wireless site surveys (using Ekahau/AirMagnet) and configuration services to ensure your UniFi deployments are perfectly tuned for high-density environments.
Utilization of Ekahau and AirMagnet tools for heatmapping and predictive wireless modelling.
Capability for remote wireless analysis to troubleshoot performance issues post-deployment.
Configuration and tuning services to ensure seamless roaming and coverage.
From "design and deploy" to ongoing maintenance and RMA handling.
Strengthen your IT operations with a partner that understands your infrastructure needs. We provide the specialised expertise and logistical power required to manage your technology lifecycle—from design and deployment to end-of-life disposal.
We work alongside your team to deliver high-quality solutions that maximize efficiency and minimise downtime.
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