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0871 244 0934Getting your new wireless headphones working with your laptop is quick and simple, whether you use a Windows PC or a MacBook. Follow these steps to set up your connection in just a few moments.
Explore our latest range of Wireless Bluetooth Headphones and find the perfect sound match for your new connection!
Connecting on Windows 11 Laptops
Step 1. Turn on Your Headphones:
Put your Bluetooth headphones into 'pairing mode'. This usually involves holding down a power or a dedicated Bluetooth button until an LED light flashes (often blue or red/blue). Check your headphone manual if you are not sure.
Step 2. Open Bluetooth Settings:
On your laptop, click the Windows Start button, then go to Settings (the cog icon). Select Bluetooth & devices (or Devices on older versions).
Step 3. Add a Device:
At the top of the settings window, click Add device (or Add Bluetooth or other device). Select Bluetooth.
Step 4. Pair and Connect:
Your laptop will start scanning. When you see your headphones appear in the list (e.g., "Sony WH-1000XM5"), click on the name to start the pairing process. You may see a brief 'Connecting' message. Once complete, the connection status will change to 'Connected' or 'Paired'.
Connecting on Apple MacBooks (macOS)
Step 1. Activate Pairing Mode:
Just like with Windows, put your Bluetooth headphones into their pairing mode.
Step 2. Open System Settings:
Click the Apple logo in the top-left corner of your screen and select System Settings (or System Preferences on older versions of macOS).
Step 3. Go to Bluetooth:
In the sidebar menu, click Bluetooth. Make sure the main Bluetooth switch is turned 'On'.
Step 4. Pair and Connect:
Look for your headphones under the 'Devices' list. Click the Connect button next to their name. Your MacBook will automatically pair and begin using your new headphones for audio.
Troubleshooting Tips for Easy Connection
Distance:
Keep the headphones very close to your laptop during the pairing process. This step is important because being too far away, even a short distance, can weaken the signal. A weak connection can cause pairing to fail, or your laptop may not even recognise the headphones as available.
Battery:
Bluetooth connection, particularly the initial pairing process, requires a reliable amount of power to work correctly. When the battery in your headphones or AirPods drops too low (often below 20%), the device's software is designed to limit functions to save remaining power.
Other Devices:
Check that the headphones are not already connected to your phone or another tablet. Turn off Bluetooth on those other devices temporarily.
Driver Update (Windows):
If issues persist, check the laptop manufacturer's website for the latest Bluetooth drivers for your model
