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HP Notebook Care Pack - 3 year NBD on-site service

SKU: UF243E Quickfind Code: 411002
HP Notebook Care Pack - 3 year NBD on-site service

This product is no longer available.

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For help finding something similar, just give us a call on 0871 244 0934*

* Calls cost 13p per min plus your network access charge

Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible Care Pack packaged service covers desktops, workstations, servers, storage systems, notebooks and laptops, handhelds, network equipment, and printing and imaging devices.

  • Services Provided: On-site Service
  • Contract Period: 3 Years
  • Response Times: Next Business Day
 

Question from NAZ: Asked on 10/12/2010 hi i have a hp compaq 6720s, i would like to purchase a care pack, which care pack would i need to purchase?

man thanks

naz

Answer from simon: Answered on 11/12/2010
HP can confirm the correct warranty pack for your laptop on 0845 683 2823

Question from JT: Asked on 15/10/2010 hi I have a HP G2 laptop will this warrenty cover this?

Answer from simon: Answered on 15/10/2010
Don't think it is says its for all P and W Class notebooks. HP warranties are very complicated and would suggest calling HP for the code they can be reached on 0845 683 2823. You can then enter the product code into our site. Sorry I can't be of more assistance don't want to mis advise you.

Question from john davies: Asked on 19/09/2010 Do you attempt to solve the problem at first over the telephone and, if so, what is the charge rate for the call?

Answer from simon: Answered on 20/09/2010
Yes they would call charges will be 10p a minute.

Question from Katie: Asked on 23/08/2010 Does this cover Compaq CQ61 range of laptops.

Answer from simon: Answered on 23/08/2010
No you need to look at UM942E or UM939E. We sell them on the site.

Question from Elaine: Asked on 21/08/2010 Does this warranty cover Compaq laptops?

Answer from simon: Answered on 23/08/2010
covers all P and W Class notebooks. If your laptop is not from this range call 0845 683 2823 for the code for the correct pack to enter into our site.

Question from Elaine: Asked on 20/08/2010 Does the accidental damage cover a spilled drink, or being dropped? Is this suitable for a student?

Answer from simon: Answered on 21/08/2010
Yes that's accidental damage

Question from cashef: Asked on 18/06/2010 I have got HP pavilion laptop warranty has expired last year, will that also extend my warranty ?

Answer from simon: Answered on 19/06/2010
No, the warranty must be bought and registered before the standard 12 month warranty ends.

Question from Andi: Asked on 28/04/2010 What if the problem requires parts to be ordered and can't be fixed the next day, would you send it off for repair or would the laptop be fixed at home once the parts arrived?

Answer from simon: Answered on 04/05/2010
Nearly all repairs can be done upon the enginers visit. If for whatever reason there is a wait for parts HP will post the laptop back to you within 3-4 days repaired at no cost to you.

Question from kjo: Asked on 23/09/2009 Does this include the normal 3yr. breakdown cover eg failed cpu , as well as damage caused by accident

Answer from SteveF: Answered on 24/09/2009
Yes it does.

Question from Patrick: Asked on 13/01/2009 Can I also use this warranty when I am abroad on a basis trip, for instance somewhere else in Europe?

Answer from SteveF: Answered on 14/01/2009
No its a UK based warranty.

Question from Patrick: Asked on 08/01/2009 With this warranty someone will turn up the next day at my home to fix this problem? Or how can I understand this next day on site warranty?

Thanks,
Philipp

Answer from SteveF: Answered on 09/01/2009
It means that if you have a claim, someone will turn up the next working day to fix the problem whether that be at home or work.
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